Welcome to the Hold Me Tight® online program. For an optimal experience, please review the below requirements and enjoy learning from Dr. Sue Johnson!


Operating Systems

Our system should work seamlessly on Windows 8 and above, Mac OS v10.0 and higher provided all other requirements are met.


Internet Speed

We suggest a highspeed Internet connection with at least 10 Mbps speed.

Browsers

Our system has been tested on the most commonly used browsers including: Chrome, Firefox, Internet Explorer (IE) and Safari. Please make sure that your browser is up to date with the latest version.

Chrome   Firefox   Internet Explorer   Safari

Video Playback

Our video player switches between all available qualities to accommodate changes in the viewer’s Internet speed. For best viewing, an internet connection with a minimum of 10 Mbps should be used.

Recommended Devices

The Hold Me Tight® online program is best viewed on desktop or laptop computers. While some elements of the program may work on mobile devices, such as smartphones or tablets, for the optimal and consistent experience, we recommend using a computer to participate in this program.

Help Desk

Should you encounter any problems that cannot be resolved by following the above guidelines, we are here to help! Please contact us at the email below and we will do our best to resolve the issue quickly:

help@holdmetight.com

When you contact us, please include the following information:

  • What type of device you are using
  • Your Operating System
  • What Browser you are using
  • Detailed description of the issue
  • If possible, please include a screenshot(s) of the problem